A software based telephone system
for 10 – 1,000+ users that is feature
rich, simply to deploy & great value.
The first commercial edition of 3CX was launched in 2007, since then there have been over 600,000 installations globally and in excess of 12 million end points.
3CX is licenced on a per concurrent call basis starting at just 4 channels up to a maximum of 1024 channels. Extensions are free and unlimited making the system ideal for organisations where the number of phones / extensions required significantly outweighs the maximum number of concurrent calls.
3CX excels in a number of areas…
3CX is very easy to self-manage and there are no additional charges for extensions, ring groups or call queues. This gives you the freedom you need to create, remove and edit call distribution plans without cost implications.
From a user and management perspective 3CX Hosted and the 3CX phone system is entirely web based and as such is the ideal choice for companies wishing to ditch the desk phone in favour a softphone and headset. Moreover with the softphone and headset model there is no requirement for an on-site installation which brings further cost savings.
3CX Hosted is a unified cloud hosted communications platform with all of the features that you are likely to need from an office telephone system. A standout feature is the first class video conference & audio conferencing system making it a synch to collaborate with colleagues on a one to one basis or as a team.
Due to its open source nature 3CX is ideal for creating advanced and failover call routing plans and can be blended perfectly with ActivePay™ our PCI-DSS level 1 compliant card payment solution for taking card payments over the phone.
Permission based portal providing an immediate overview of the key system information and access to Hunt Groups, Call Queues, IVR, User Extensions, 3CX Call Recordings and Call Reports.
The Web Client is an end user Unified Communications portal for system management at
individual extension level.
From within the Web Client users can view the status of colleagues, make and receive calls
in conjunction with their desk phone, use the chat function for instant messaging with both
colleagues and website visitors and control their own status within call queues and hunt groups.
Collaboration with colleagues has never been easier, using the 3CX WebMeeting feature you
can instigate 3CX video conferencing and screen sharing with just a click or two.
Available for both Android device and Apple mobiles the 3CX smartphone app is easily configured by scanning a QR code provided during the initial setup process.
The app includes the ‘presence’ feature so that you can view the status of colleagues and amend your own. 3CX Call recording can also be paused and resumed via the app and of course the
company directory can be accessed.