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Our hosted phone systems can be configured to meet your company’s requirements. In it’s most basic form Active iPBX is a fully featured and reliable office telephone system with the added benefit of a Smartphone App so that you can make calls from your mobile when away from the office. This makes it the ideal replacement for an aging on premise system.
Active iPBX is both scalable and modular. More advanced bolt-on features include Menu Options, Intelligent Call Queuing and Live Call Monitoring.
Secure Call Recording is available with storage options up to 7 years. Recordings are managed via an industry leading portal which includes a live call monitoring feature and a call recording archive tool.
Contact Centre level call reports, analytics & dashboards are covered by seamless integration with iCall Reporting Suite from Tollring. The powerful analytics portal has all the features required for monitoring both inbound call handling agents and an outbound telesales team
HD Audio quality using Voip technology
Smartphone application for Android and iOS
Listen to and delete VM from any device
Handy ‘Dial In’ always on call conference service
Feature rich compliant call recording
Menu options and call routing plans
Send calls to your mobile or twin your landline and mobiles
Agent Login/out, Call Queues & Wallboards
See at a glance if colleagues are available
Menu options and call routing plans
Company wide directory accessible from all devices
Bring multiple offices together as one phone system
ActivePay is a range of ‘Off the Shelf’ solutions that will ensure that your company and staff do not see, hear or store your customers sensitive card data. As a telephone system or contact centre solution customer you will direct access to our expertise in this area.
How can we help your business transition to IP technologies ?
Unlimited Minutes, Text & Data for less than £25 per month.
Calls, Chat, Video and Screen Sharing straight out of the box
Ask us about Conference Call Plus today.
We can help you do this.
How can we help your business transition to IP technologies?
Ask us about Conference Call Plus today!
We can help you do this securely!
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