SMS Desk from Teleproject UK is a two way text message service widely used by Holiday Park operators to communicate with Guests, Owners and Maintenance staff.
Even in 2020 with the advent of Instant Messaging and Mobile Apps a text message is consistently the most reliable method for sending or receiving a short message. Text messaging works across all mobile devices new and old, is familiar to all users and does not require a WIFI or 4G connection.
SMS Desk was originally designed for Guests and Owners to report maintenance issues in their caravans and lodges and is highly effective at helping to prevent customer dissatisfaction.
SMS Desk is very simple to deploy and is browser based so can be used on a PC, Laptop or Tablet. In most cases the SMS Desk portal will be open on a PC in the holiday park reception so that incoming messages can be responded to quickly.